Challenge:
HRL faced recurring IT issues—network instability, outdated firewall systems, scattered cabling, and unreliable Wi-Fi & CCTV performance—impacting operational efficiency.
Our Solution:
- Implemented a full-scope AMC covering firewall, network, and structured cabling maintenance.
- Deployed weekly on-site engineer visits and 24/7 remote support for proactive issue resolution.
- Provided IT consulting, infrastructure documentation, and upgrade recommendations.
Outcome:
- Enhanced network stability and security
- Reduced downtime with fast, expert support
- Boosted operational efficiency and IT reliability